Every failed-fitting case and where it's up to: quote sent β PO received β works (or straight to the updated certificate when everything was replaced on site) β invoiced.
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Orders matched to a remedial awaiting approval β one tap raises the works job. Every client order, live and filterable by client, is on the Client orders board β
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The enquiry PDF (spec, quantities and the engineer's photos) is attached when you send from here. To and CC are remembered for next time.
Choose who gets the push when an engineer submits an EM/PAT certificate for review. Leave everyone unticked to notify all Full Access, SLA Admin & Compliance users (the default).
Where "Email supplier" sends the battery enquiry PDF for pricing.